While contacting AvalonBay Communities customer service for help, use any one of these relevant AvalonBay Communities phone numbers, depending on your needs. For all customer inquiries, the toll-free number AvalonBay Communities contact is 1-833-605-4293, with the dedicated service line calling for general service at 1-877-282-6246. Other lines include the main AvalonBay contact at 1-703-317-4740 and retail support at 1-703-329-6300. Customers will be served on time over their operating days, Monday to Friday, between 9:00 AM and 5:00 PM ET.
AvalonBay provides numerous email addresses to facilitate the answering of specific inquiries. For regular customer service issues, AvalonBay Communities email customercarecenter@avalonbay.com or retailsupport@avalonbay.com for retail inquiries. You can also query investor_relations@avalonbay.com for investor relations or franchising. For specialized queries for AvalonBay customer service, including legal matters, contact them at AvalonBay email dmca-contact@avalonbay.com for DMCA inquiries and privacy@avalonbay.com for inquiries about privacy issues. Inquiries for the media go to media_relations@avalonbay.com or socialavalon@avalonbay.com, whereas technical issues will likely go to webmaster@avaloncommunities.com.
AvalonBay Communities Inc.'s corporate office is at 4040 Wilson Blvd., Suite 1000, Arlington, Virginia, 22203, United States. The AvalonBay Communities address serves as a headquarters coordinating the activities for all the residential and retail properties. As the AvalonBay Communities headquarters, this place is the one-stop destination for all customers to get their queries resolved in person.
The AvalonBay website has a "contact us" option that lets you submit inquiries through an online form in a friendly and simple manner. Some other basic information that you will need to provide is your full name, email address, phone number, and account number if you have one. The form also lets you select your preferred time for a follow-up from a range of options. Of course, the AvalonBay website can help you indicate whether your question is regarding the early termination of your lease, what reason you are contacting them (billing questions, investor relations, or general inquiries), and whether it is about the particular AvalonBay community the person resides in. Once you finish the form, hit "Submit," the AvalonBay customer care team will work on your request and look forward to responding."-personal information submitted there will be guarded under AvalonBay's privacy policy, thus no risk of exposure."
